Maria has been a Disney fan from an early age. She has visited the parks since 1971 with her family. During Maria’s college years she worked at the Disney store is San Juan, PR. During that time she had the opportunity to learn about Disney characters, movies, products, and the culture of guest service. Ten years ago Maria and her family moved to the Orlando area, and since she is a Pass-Holder and a Vacation Club Member; she has Disney experience beyond the theme parks experience; that is at Hotels, Value Resorts, Deluxe Villas, and Disney Cruises. Maria also has had the opportunity to visit Disneyland California, and taken advantage of the personalized tours such as the Walking Walt Foot Steps.  With regards to Disney Cruises; she is a Disney Cruise Gold Member; with several trips to both Alaska, and Bahamas in both The Wonder, and The Dream cruise liners. Maria can help families plan their vacations with great detail. She knows the ins and outs of the Disney experience (from making the reservations, planning for the best meal plan, getting Fast Passes for attractions, and creating the best shopping tour). She knows how to help her customers make the best decisions based on their needs. Maria is a mother and a teacher, so she knows of the needs for a family traveling with small children, and she knows about Disney attractions created mainly for adults, and how to coordinate leaving the children under the professional and safe care of Disney; while adults can enjoy for a short time on their own. Finally, she is fully bilingual -Spanish, English.- This fact gives the opportunity to reach more customers, provide a better service, and give confidence to those customers who do not understand English. To Maria this is not a job; it’s another experience Disney has made for me.